No mixing between party or game chat. 252. Fully updated. Headphones: Koss UR-20 Home Headphones, Speakers Working, Jack Working. 09/21/2018 by ... Volume turned up on xBox and headset? Ryan McQuade. Xbox One-s Controller Volume Greyed Out. Having same problem any solutions other than taking controller apart was working last night woke up this morning and it wasn’t working microphone crossed out on screen. If the controller still won't recognize the headset, power cycle the Xbox One and controllers. I took my controller to someone that fixes it and asked just to do what is said “gently bend the pins out to make more of a contact". To check your settings, press the Xbox button on the controller, then navigate to Settings > Account > Privacy & online safety > View details & customize > Communicate with voice and text > Everybody. Tried the new controller on another xbox and it worked.. Definitely an xbox problem.. Something Microsoft should look into fixing ASAP.. If you pop the controller apart (watch a tutorial on you tube) and gently bend the pins out to make more of a contact, add a tiny pad to put a bit more preasure on it, I will stop cutting out. Xbox 1 headset, chat mixer and mic monitoring greyed out: Current setup: XBOX one “Out to Tv” is currently a high speed HDMI cable connected directly to Panasonic TV HDMI IN port. Had the same problem for months. Possible Issue. Hope this resets some aspect of the software. ? I tried turning off instant-on, reprogramming controllers to other consoles, changing all audio settings, with all different combinations of equipment. Discus and support Headset Audio settings are grayed out in XBoX on Consoles to solve the problem; Hello! I pushed it in until the Xbox showed the headset connection and then pushed all the way in. ?probably nothing wrong with original headset......just finding Xbox very time consuming and expensive ...not to mention the shouting and screaming on fortnite.......... can you post on here if you have any succcess please... thanks, 04/09/2018 by It will not let us click on it. The headset works with anything else but when I plug it into the Xbox One s controller it doesn't work. It isn't router problems either as I've checked this. Fruit cup & Fart man Dizney4L. ... and this one works if I plug the headset directly into the controller. October 15 by I bought an Xbox One S back at Black Friday and it was working fine for a few weeks. I put it back together and he hasn't had a problem since. Angel Wisdom, Has anyone found a solution. Help xbox Audio Settings Greyed Out! Looks like another issue with the controller jack socket. I was having issues and thought it was my mic. Ease of access 3.controller 4.copilot 5.firmware update. I can then connect the headsets and the message goes away. Plugging those in caused the "Headset Chat Mixer" slider bar to not get grayed out and I could actually let the game audio go through my headset only. Multiple headsets and new controllers later… the problem persists. 12/09/2018 by Common issues with the Xbox one system turning on by itself is dust particles turning it on or something too close to the touch pad, but this cannot be when my systems front panel is in a dust free area(container) that is grounded for static electricity and there is nothing remotely close to the power button. My fix for this solution - after being bullied into buying increasing expensive headsets by my children - has been to return the controller to the store where I bought it - EB Games in Australia - and have it replaced under warranty because it is faulty. sean.owens56. open up controller and take out the port for headphone jack .. bend the gold connectors back alil so it has a good connection to mother board than you will see the gold connectors that’s inside where the headphone jack touches bend those a lot so they all have full contact when you plug in jack I did that by using a thumb tack .. all my controllers work now did it to everyone, Cause of it is from constantly plugging in and out headphones making the contact spread open causing no contact, 09/06/2018 by Power cycle the console. I haven't been able to change these with any headset if one at all. Xbox One - How do I set up my headset to get chat audio only? Press the Big X on your controller once lightly, to enter the menu. The Xbox One Wireless Controller 1697 was released in 2015 and replaced the 1537 controller and fixes some of the problems found on Model 1537 controllers. This worked for me after trying it a few times. Be aware though that opening a controller will void the warranty. I can change the headset volume and all that but still no sound. Press the Xbox Button while in the Xbox One… So don’t mess around with a controller that is under warranty (the same warranty that extends to your Xbox) just get it replaced straight up. support gave me the run around, update, turn off, turn on, yeah it works for 1 minute some times a day, sometimes i have to reset it 2 or 3 times a aday and it doesn't work after resets, Claudia Perrodow When setting up a headset with an Xbox One and the Speaker audio options are grayed out and can't be selected, make sure to uncheck the box Using HDMI or optical audio headset. COXO “XD” Gaming. Hope it works for you. For the input and output devices select the wired headset; Go back to audio devices and select the "output to headphones" option; Make sure that option is set to "All Audio" Go into your active game. Anything else I’m missing? @mr_helper. The ONLY thing that worked at all was to insert the 3.5mm jack into the controller VERY slowly. I have the same problem as mjmason75 and it only started this weekend and its super annoying. Two sons both experiencing the same headset issue. 1. The headset was continually being plugged & unplugged from the jack socket. If the volume option is grayed out, that indicates a problem with either the headset or controller. You may need to change the Xbox One parental controls before you can change your chat preferences. That is. Went and got a new controller worked for about 4 days and happened again.. Then several days later I thought, "what the heck maybe it was a fluke" and it worked. It worked fine for a while then all of the sudden it stops playing audio and recording. You cannot adjust the correct settings from the settings menu. @isra_br. Hold down the PS button on your controller until the options menu appears. Is the audio jack bad. jermaine-webb-1993, Here is the problem sometimes you have to update your controller. The Xbox One Wireless Controller 1697 was released in 2015 and replaced the 1537 controller and fixes some of the problems found on Model 1537 controllers. Cue happy Fortnit-ing kids … But we have now done this three time! I can’t see how replacing handset is going to change the mute icon on home screen when it’s there permanently even when the handset isn’t synced. Below this heading you’ll find that HDMI Audio is greyed out or unavailable. You'll know there's a problem when other players can't hear you, and you can't hear other players. Whether that will help or not, I don't know. Use some compressed air to blow out the headphone jack port, maybe some lint got in there. ‘Xbox One mic not working’ is a very frustrating issue for the gamers who use the Xbox One console. Fortnites not the same when you can't scream through a head set, in case you didn't know, I'm currently having the same issue and have tried almost every troubleshoot (including verifying that the controller is assigned to the profile.) I let them know that this answer is INSANE, especially since you can still purchase 3rd party headsets (including the one I have) on the Microsoft store website. To perform a test, sign in to Xbox Live, and then launch the Skype app. I will try another headset just to be sure. I called back into xbox support and they didn’t know anything about the software fix they had promised me last month. Original Headset (one with a single earphone and mic) as well as a brand new turtle beach plugged into headphone jack and another headphone with mic. I too had intermittent headphone sound and tried all the tips and tricks suggested here including updating the X Box One wireless controllers. Exchanged the 2 month old controller for a new one and the mic magically works. And it makes a noise when I plug them in but no game sound. I then press the sound side of the sound/chat button and keep doing so until it gets too loud. Xbox One Wireless Controller 1697. If you find your Xbox one headset not working, we have curated a number of fixes that may help you. @coaza. We have three headsets with the issue. Start de Xbox One op. I would say that if you have already tried the steps outlined in Xbox One Chat Headset troubleshooting, that you might have to get a headset adapter. I then revert back and use the volume buttons and I never touch those bloody sound/chat buttons again! Whenever I plug in my headset that came with the Xbox when I … Pak de stereo-headset en sluit deze aan op de 3,5 mm jack aansluiting van de adapter. You'll know there's a problem when other players can't hear you, and you can't hear other players. Assign the controller to your profile. Same issue with my son's... Hi. Sorry typing this on my phone. But definitely agree, just take it back. 2. Hope this helps. This means it's at full. Donagh Corcoran, THIS!! Realizing that it is not the headsets as they seem to work on my PC and Phones. However, despite it clearly being recognised by the xbox, it isn't playing any audio out of the headset, nor is it capturing any audio when I speak into it.